Data Deletion

1. Your right to data deletion

You have the right to request the deletion of your personal data from Atribu at any time. This includes data collected through your account, connected integrations, and any data obtained via Facebook Login or other Meta integrations.

2. What data we store

When you connect your Meta (Facebook/Instagram) account to Atribu, we may store the following data:

• Ad account information — campaign structure, ad sets, ads, and creative metadata.
• Advertising metrics — spend, impressions, clicks, reach, and frequency data at the ad level.
• OAuth tokens — encrypted access tokens used to fetch data from the Meta Ads API on your behalf.

We do not store your Facebook password, personal messages, or content from your Facebook profile or timeline.

3. How to request data deletion

To request deletion of your data, you can use any of the following methods:

Option A: Delete from within Atribu

Sign in to your Atribu account, navigate to Settings → Integrations, and disconnect the Meta integration. This will revoke the OAuth connection and schedule deletion of all associated Meta data from your profile.

Option B: Email us directly

Send an email to [email protected] with the subject line “Data Deletion Request.” Include the email address associated with your Atribu account. We will confirm receipt and process your request.

Option C: Delete your Atribu account

You may request full account deletion by contacting us at [email protected]. This will permanently remove your account, all workspaces you own, all profiles, and all associated data including integration data, analytics, and reports.

4. What happens when you request deletion

Upon receiving a valid deletion request, we will:

• Revoke all OAuth tokens associated with the requested integrations.
• Delete all advertising data (campaigns, ad sets, ads, spend metrics) linked to the disconnected accounts.
• Remove any attribution data, conversion records, and analytics derived from the deleted integration data.
• Purge all cached or processed data associated with the request.

Deletion is typically completed within 30 days of receiving a valid request. Some data may be retained for a short period in encrypted backups before being permanently purged.

5. Data we may retain

Even after a deletion request, we may retain limited data where required by law or legitimate business interests, including:

• Audit logs for security and compliance purposes (anonymized where possible).
• Aggregated, non-personal analytics that cannot be used to identify you.
• Records required to comply with legal obligations, resolve disputes, or enforce our agreements.

6. Revoking Facebook permissions

In addition to requesting data deletion from Atribu, you can revoke Atribu’s access to your Facebook data directly from your Facebook account:

• Go to Facebook Settings → Security and Login → Apps and Websites.
• Find “Atribu” in the list of active apps.
• Click Remove to revoke all permissions.

Revoking permissions from Facebook will prevent Atribu from accessing any new data. To delete data already stored, please also follow the deletion steps above.

7. Contact us

If you have questions about data deletion or need assistance, please contact us at [email protected].